Frequently asked Questions

Frequently asked questions

General questions

How does the Skillmatics Kits subscription work?

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How do I manage and make changes to my subscription?

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How can my child become a Skillmatics representative?

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Can I cancel my subscription any time?

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How do I reach you for direct questions, comments and feedback?

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Orders, shipping & returns

How do I place an order?

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How much is shipping?

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Where do you ship to?

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When will my order arrive?

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How do I check my order status?

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Can I purchase a single kit for my child?

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Can I buy Learning Kits that are not a part of my subscription plan?

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What is your return policy?

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Product questions

Who designs your toys?

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What ages are the Skillmatics Kits designed for?

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Are your products safety certified?

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Where are your toys made?

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Are the products in the Learning Kit only useful during the months indicated on each kit?

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How do I determine which Learning Kit is appropriate for my child?

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What do the individual products in the Kits teach? How do I learn more about them to know which one is right for my child?

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Is there a book in every Skillmatics Learning Kit?

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