Frequently asked Questions

Frequently asked questions

General questions

How do I track my order?

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What is your returns policy?

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How do I return a defective or damaged product?

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How do I cancel an order?

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Do you offer free shipping?

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When will I receive my order?

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Are your products safety certified?

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Activity Kits

Can I purchase a single Activity Kit for my child?

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How does the Skillmatics Kits subscription work?

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How do I manage and make changes to my subscription?

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Can I cancel my subscription any time?

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Are the products in the Activity Kit only useful during the months indicated on each kit?

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How do I determine which Activity Kit is appropriate for my child?

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